{"id":5094,"date":"2025-04-28T18:24:49","date_gmt":"2025-04-28T18:24:49","guid":{"rendered":"https:\/\/fx5.com\/en-gb\/?p=5094"},"modified":"2025-04-28T22:56:27","modified_gmt":"2025-04-28T22:56:27","slug":"distillery-software-contracts-the-hidden-pitfalls-you-need-to-know","status":"publish","type":"post","link":"https:\/\/fx5.com\/en-gb\/distillery-software-contracts-the-hidden-pitfalls-you-need-to-know\/","title":{"rendered":"DISTILLERY SOFTWARE CONTRACTS: THE HIDDEN PITFALLS YOU NEED TO KNOW"},"content":{"rendered":"\n<p>The world of distilling is full of complex decisions\u2014from sourcing ingredients to compliance and beyond. But one of the most overlooked decisions that can have major financial consequences? Choosing the right distillery software partner.&nbsp;<\/p>\n\n\n\n<p>At <a href=\"https:\/\/fx5.com\/en-gb\/\">FIVE x 5<\/a>\u00ae, we\u2019ve spent years working alongside distillers, and we\u2019ve seen firsthand how other software vendors take advantage of small businesses with confusing distillery software contracts, surprise price hikes, and inflexible terms. If you\u2019re evaluating distillery software, here are three critical things to keep an eye on:&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. COSTLY CANCELLATION CLAUSES IN DISTILLERY SOFTWARE CONTRACTS <\/h2>\n\n\n\n<p>Some SaaS companies lock customers into long-term (3+ year) contracts with massive cancellation penalties (sometimes thousands of dollars). That\u2019s a long time to be stuck in a relationship that might not be serving your business well, and you carry all the risk. With three-year terms there\u2019s no pressure for a vendor to deliver quality of life improvements, no urgency to support you accomplish your biggest objectives, and huge risk to the user when it comes time to renew and discuss pricing (spoiler alert).&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-gallop-background has-none-background has-chevron-bottom has-fourth-background-color has-background\" style=\"--gallop--background--max-height:400px\"><div class=\"background-media\"><\/div><div class=\"has-background-dim has-background-dim-value-60 has-fourth-background-color has-background\"><\/div><div class=\"background-container\"><div class=\"background-area\" style=\"max-width:960px\">\n<p class=\"has-secondary-color has-text-color has-link-color wp-elements-6261c5ac2459d2e2767715647abd5305\"><strong>What we do differently:&nbsp;<br><\/strong>We offer one-year agreements because we believe trust should be earned every year, not just once. And if you do leave but come back later, any cancellation penalties are credited back to your account. That\u2019s not just fair\u2014it\u2019s what true partnership looks like.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">2. SNEAKY, INCREMENTAL PRICE INCREASES\u00a0<\/h2>\n\n\n\n<p>It\u2019s not uncommon to see SaaS vendors raise prices quietly every year\u2014sometimes by as much as 10%\u2014often without clear justification and even within a contract term. That\u2019s typically because they\u2019re backed by venture capital and chasing aggressive, short-term growth targets achieved on the backs of users.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-gallop-background has-none-background has-chevron-bottom has-fourth-background-color has-background\"><div class=\"background-media\"><\/div><div class=\"has-background-dim has-background-dim-value-50 has-fourth-background-color has-background\"><\/div><div class=\"background-container\"><div class=\"background-area\" style=\"max-width:1120px\">\n<p class=\"has-secondary-color has-text-color has-link-color wp-elements-2612c6b7d097b81d41f7b3d6e385c452\"><strong>Our approach:<\/strong>&nbsp;<br>Fx5 is built on a long-term operating model that prioritizes stability and sustainability for both our employees and users. We increase our prices only when needed to keep up with cost-of-living changes, averaging a 5% increase every 2\u20133 years. No surprises, no inflated targets. Just steady, reliable pricing.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">3. SOFTWARE RENEWAL TERMS &#8211; OPAQUE PRICING &amp; HIDDEN FEES\u00a0<\/h2>\n\n\n\n<p>You deserve transparency\u2014especially when it comes to distillery software costs. Too often, distillers are hit with unexpected renewal increases based on unclear metrics or arbitrary thresholds. Especially when venture capital is involved, users often see reasonable \u201cintroductory\u201d rates inflated by as much as 100% (or more) at renewal as the company\u2019s backers look to recoup their investment.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-gallop-background has-none-background has-chevron-bottom has-altbackground-background-color has-background\"><div class=\"background-media\"><\/div><div class=\"has-background-dim has-background-dim-value-50 has-altbackground-background-color has-background\"><\/div><div class=\"background-container\"><div class=\"background-area\" style=\"max-width:1120px\">\n<p class=\"has-secondary-color has-text-color has-link-color wp-elements-f86957bbfaae0fb6a3c34efbc3ef8733\" id=\"block-7a6c395c-ea53-4800-98b2-ab36f13aba73\"><strong>How we handle it:<\/strong>&nbsp;<br>Our pricing is based on your actual operation\u2014what you\u2019ve produced and commercialized in the past 12 months. If your production suddenly spikes, we have built-in programs to help soften the impact and prevent dramatic price jumps. And when it\u2019s time to renew, <strong>you\u2019re part of the conversation<\/strong>. Always.&nbsp;<\/p>\n<\/div><\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">DISTILL x 5 WAS BUILT BY DISTILLERS, FOR DISTILLERS\u00a0<\/h2>\n\n\n\n<p>We\u2019ve been in the trenches with craft distillers from day one. Our software was built by and for this industry, and we take that responsibility seriously. We\u2019re not just a vendor\u2014we\u2019re a partner.&nbsp;<\/p>\n\n\n\n<p>Our mission is to help businesses like yours grow, thrive, and weather the ups and downs that come with building something meaningful and lasting. When you work with us, you\u2019re not just signing up for software. You\u2019re joining a team that\u2019s in it with you for the long haul.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-cover gb-block-cta is-style-default has-secondary-color has-text-color has-link-color wp-elements-70fbf8ff934232837b3ed1933893eff2\" style=\"padding-top:2%;min-height:13em;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim\" style=\"background-color:#f2f2f2\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-secondary-color has-text-color has-link-color wp-elements-c5a5cb088034188c59a5575d09414b47\" style=\"font-size:32px;line-height:1\">Want to review your current software agreement and see if switching to DISTILL x 5 is right for you?<\/h2>\n\n\n\n<p class=\"has-text-align-center has-secondary-color has-text-color has-link-color wp-elements-72580c56cde611e45ba1098427834b71\" style=\"line-height:1\">We&#8217;re always happy to chat &#8211; no strings attached.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size gb-block-button is-style-fill has-larger-font-size\" style=\"line-height:1.2\"><a class=\"wp-block-button__link has-primary-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/calendly.com\/d\/cndh-22r-2r5?utm_source=website&amp;utm_medium=blog+post&amp;utm_campaign=what+to+look+out+for+in+the+world+of+distilling+software\" style=\"border-radius:4px;color:#ffffff;padding-top:10px;padding-right:1em;padding-bottom:10px;padding-left:1em\">Schedule time with our team today<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The world of distilling is full of complex decisions\u2014from sourcing ingredients to compliance and beyond. But one of the most overlooked decisions that can have major financial consequences? Choosing the right distillery software partner.&nbsp; At FIVE x 5\u00ae, we\u2019ve spent years working alongside distillers, and we\u2019ve seen firsthand how other software vendors take advantage of [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":3453,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_gallop_menu_shadow":false,"content-type":"","inline_featured_image":false,"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[128],"tags":[5,21,15,10],"class_list":{"0":"post-5094","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-craft-distillery-management","9":"tag-distillery-management","10":"tag-distillery-software","11":"tag-software","12":"entry"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pitfalls in Distillery Software Contracts<\/title>\n<meta name=\"description\" content=\"Discover the hidden pitfalls of distillery software contracts\u2014from cancellation penalties to opaque pricing. 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